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Shopify Integration with Microsoft Dynamics 365

Unify Shopify With Microsoft Dynamics

We integrate Shopify with Dynamics 365, connecting your online store with Microsoft’s ERP and CRM to streamline operations and drive growth. We ensure real-time, secure synchronization of inventory, sales, and customer data, helping businesses across the Middle East cut manual work and enable smarter decision-making.

Shopify + Microsoft Dynamics 365

Integration Pain Points & Our Solutions

Inventory Inconsistencies

Inventory Inconsistencies

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Pain

Without integration, inventory mismatches across Shopify and Dynamics 365 cause stockouts, overselling, and customer dissatisfaction.

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Solution

Real-time synchronization keeps product availability accurate across systems, ensuring smooth operations and happy customers.

Data Sync Between Shopify & Microsoft Dynamics 365

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Data Synced
Details

Products & Inventory

Products


Variants


Inventory


Pricing

Titles, SKUs, categories, images, attributes


Size, color, style, material


Real-time stock levels, warehouses


Discounts, promotions, dynamic pricing

Customers & Orders

Customer Profiles


Customer Segments


Orders


Addresses


Returns

Names, emails, phone, company details


B2B/B2C, wholesale, loyalty groups


Order history, status, invoices, tracking


Shipping & billing addresses


Refunds, returns, credit notes

Financials & CRM

Sales Data


Invoices


Accounting


CRM Data


Compliance

Sales transactions, tax, payment details


Automated invoices & receipts


Dynamics 365 financial entries


Leads, opportunities, customer interactions


Multi-currency, tax rules, regional laws

Our Shopify + Dynamics

365 Integration Services

We deliver comprehensive Shopify + Microsoft Dynamics 365 integration solutions that unify your eCommerce store with ERP and CRM. Our services ensure centralized data management, real-time synchronization, and scalable workflows to help businesses grow with confidence.

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Full ERP & CRM Integration

We enable seamless two-way data synchronization between Shopify and Dynamics 365, covering products, orders, customers, and financials. This ensures all operations run smoothly with unified visibility across ERP and CRM.

  • Two-way sync for products, orders, customers, and financials
  • Real-time updates across sales and inventory
  • Automated finance entries in Dynamics 365
  • Unified ERP + CRM visibility for better insights
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Custom Workflows

Every business is unique, which is why we design customized workflows tailored to your operations. From automated order routing to tiered pricing, our solutions align with your specific business rules.

  • Automated order routing by geography or warehouse
  • Tiered pricing for retail, wholesale, or B2B customers
  • Approval flows for refunds, invoices, or credit memos
  • Loyalty management and customer segmentation rules
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API & Connector Setup

We configure secure API connections between Shopify and Dynamics 365 for real-time sync. Our setup includes robust monitoring, built-in error handling, and failover protection to keep your systems running smoothly.

  • Secure Dynamics 365 API configuration
  • Shopify connector deployment and testing
  • Real-time sync with built-in error handling
  • Failover protection for uninterrupted operations
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Multi-Store Integration

If you manage multiple Shopify stores, we centralize them into Dynamics 365 for unified visibility. This allows easier control of customers, orders, and inventory across global markets.

  • Manage multiple Shopify stores from one Dynamics 365 hub
  • Multi-currency and multi-language support
  • Centralized customer and sales tracking
  • Shopify Plus compatibility for enterprise businesses
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Payment & Accounting Integration

Our integration streamlines Shopify payments with Dynamics 365’s financial modules. From tax compliance to real-time reconciliation, we ensure accurate financial management with minimal manual effort.

  • Shopify payments synced with Dynamics 365
  • Automated VAT, GST, and tax compliance
  • Invoice and receipt automation
  • Real-time financial reporting and reconciliation
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Post-Integration Support

We provide ongoing monitoring, updates, and training to ensure long-term success. Our dedicated support helps businesses maintain system stability while scaling operations.

  • Ongoing monitoring and troubleshooting
  • Regular feature updates and performance optimization
  • Dedicated technical support & staff training
  • Future-proof scaling for growing businesses

Shopify + Dynamics 365 Integration Success Stories

We’ve helped eCommerce brands, wholesalers, and enterprises integrate Shopify with Dynamics 365, achieving 85% fewer manual processes, faster fulfillment cycles, and improved customer engagement. From financial automation to advanced CRM insights, our integrations empower businesses to unify sales, marketing, and operations under one ERP platform. Each success story highlights how we deliver measurable improvements in efficiency, accuracy, and scalability.

Bidec's Achievements

Pioneering Trust and Innovation

Our dedication to delivering Shopify and Microsoft Dynamics 365 Integration services in UAE ensures that every project drives measurable growth and lasting impact. With a strong presence in Dubai and a future-focused approach, Bidec stands as your trusted Microsoft Dynamics 365 Integration partner, helping businesses innovate, scale, and succeed in the digital age.

241+

Digital Projects Delivered

11+

Countries Served

43+

Active Clients

9+ Years

Years in Digital Transformation & AI

Our Proven 4-Step Shopify +

Dynamics 365 Integration Process

Consultation & Strategy

We begin with a thorough assessment of your Shopify store and Dynamics 365 setup. Our experts analyze workflows, business goals, and technical requirements to design a tailored integration roadmap that aligns with your operations.

Data Mapping & Planning

We carefully map products, orders, customers, and financial data between Shopify and Dynamics 365. This ensures accuracy, eliminates duplication, and prepares the foundation for seamless synchronization across all systems.

Integration Setup & Testing

Our team configures APIs, connectors, and automation workflows to establish real-time sync. Rigorous staged testing is conducted to validate stability, performance, and data accuracy before going live.

Launch & Ongoing Support

Once the integration is launched, we provide end-user training and continuous monitoring to ensure smooth adoption. Post-launch, we offer optimization, upgrades, and dedicated support for long-term success.

Why Choose Bidec for Shopify + Dynamics

365 Integration?

Choose Bidec

Certified Shopify & Dynamics 365 Experts

Our team brings proven expertise in ERP, CRM, and eCommerce integrations. With hands-on experience across complex projects, we ensure your Shopify and Dynamics 365 systems work seamlessly together.

Business-Centric Approach

We don’t just connect platforms, we design tailored workflows aligned with your business goals. From order routing to financial automation, every integration is customized to optimize efficiency and growth.

Global Reach with Regional Expertise

Having delivered projects across the UAE, Middle East, and international markets, we combine global best practices with local compliance knowledge, helping your business scale with confidence.

Why Integrate Shopify with Dynamics 365?

Automation Across Systems

Connect Shopify and Dynamics 365 to automate key workflows, reducing manual data entry. This ensures real-time synchronization between sales, finance, inventory, and customer data.

Accurate Financial Reporting

Sales, invoices, taxes, and payments from Shopify flow directly into Dynamics 365. Businesses gain accurate financial records, faster reconciliations, and full compliance with regional regulations.

Smarter Inventory Control

Monitor inventory levels across multiple warehouses and Shopify stores in real time. This prevents overselling, stockouts and ensures smarter demand forecasting.

Global Growth Enablement

Dynamics 365 supports multi-currency, tax compliance, and multiple languages. This allows Shopify businesses to expand into new markets while staying globally compliant.

Enhanced Customer Experience

Customers enjoy faster order processing, accurate delivery tracking, and personalized CRM-driven engagement. This strengthens loyalty and drives repeat purchases.

Scalable ERP Foundation

Dynamics 365 provides an enterprise-grade ERP backbone. Your Shopify store gains a future-ready infrastructure that adapts as your business grows.

Hiring Model

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Fixed Model

Fixed Project Model

Ideal for businesses with well-defined Shopify–Dynamics 365 integration requirements, clear scope, and set deadlines. This model ensures predictable costs, structured timelines, and smooth delivery without surprises.

Time Model

Dedicated Team Model

A dedicated team of Shopify and Dynamics 365 specialists works exclusively on your project. Perfect for long-term or complex ERP + CRM integrations, this model ensures continuous improvement, faster iterations, and ongoing support.

Dedicated Model

Time & Material Model

Designed for projects with evolving requirements, this flexible model allows transparent billing based on actual time and resources. It’s best for dynamic businesses where priorities may shift during the integration journey.

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Reasons Businesses Integrate Shopify with Dynamics 365

 

Error-Free Data Sync

Error-Free Data Sync

Automated synchronization eliminates manual data entry between Shopify and Dynamics 365. This reduces costly human errors while keeping information consistent across all systems.

Unified Operations

Unified Operations

Centralize sales, finance, inventory, and CRM into one connected system. With real-time insights, businesses can make smarter decisions and streamline daily operations.

Faster Order Fulfillment

Faster Order Fulfillment

Orders from Shopify flow directly into Dynamics 365 without delays. This enables quicker processing, accurate inventory updates, and faster shipping for customers.

Cost Efficiency

Cost Efficiency

Automation reduces IT overhead and minimizes manual work. Businesses save valuable time and resources while improving overall operational efficiency.

Global Expansion

Global Expansion

Dynamics 365 supports multi-currency, tax compliance, and multi-language features. This empowers Shopify stores to expand internationally with confidence and regulatory readiness.

Future-Ready Scalability

Future-Ready Scalability

The integration is designed to grow with your business. As new workflows, sales channels, or global markets emerge, your ERP and eCommerce stay aligned.

Frequently Asked Questions


Yes. We serve businesses across UAE, Saudi Arabia, Qatar, Kuwait, Oman, Bahrain, and the wider Middle East. Our team understands regional compliance, multi-currency needs, and local market requirements, making us a trusted integration partner in the region.

Get in Touch

Let’s Build Your Shopify Success Story with Dynamics 365 Our experts in Dubai, UAE, and the Middle East will design the right Shopify + Dynamics 365 integration strategy for your business.

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Shopify Integration with Microsoft Dynamics 365 (F&O, BC)