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Salesforce Integration with Shopify

Connect Shopify

with Salesforce CRM

Our Shopify Salesforce integration service seamlessly connects your online store with Salesforce CRM to centralize customer data, automate workflows, and drive revenue growth. From orders and products to leads and marketing, we ensure real-time, error-free synchronization between Shopify and Salesforce. Businesses across Dubai, UAE, and the Middle East trust us to build robust Shopify CRM integrations that boost efficiency, improve customer experiences, and enable scalable growth.

Shopify + Salesforce Integration

Pain Points & Our Solutions

Customer Data Silos

Customer Data Silos

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Pain

Running Shopify and Salesforce separately leads to fragmented customer records, making it hard to deliver personalized experiences.

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Solution

Our integration syncs customer profiles, purchase history, and interactions in real time. This creates a 360° customer view, enabling tailored marketing, cross-selling, and retention campaigns.

Data We Sync Between

Shopify & Salesforce

Tab
Data Synced
Details

Products & Inventory

Products



Variants


Inventory


Pricing

Titles, SKUs, descriptions, categories, images


Size, color, attributes


Stock levels, availability


Discounts, promotional rules

Customers & Leads

Customer Profiles


Leads & Opportunities



Orders


Addresses


Engagement

Names, emails, phone numbers


Shopify customers synced as Salesforce leads


Order history, purchase details


Billing & shipping addresses


Preferences, abandoned carts

Sales & Marketing

Campaign Data



Promotions


Loyalty Data


Communication

Customer segmentation & journey mapping


Coupons, vouchers, discounts


Rewards, loyalty tiers


Email/SMS campaign sync

Financials & Reporting

Sales Data


Accounting



Compliance

Orders, taxes, and payments


Integration with Salesforce Sales Cloud & Finance apps


Multi-currency and tax support

Our Shopify + Salesforce

Integration Services

Here’s our complete suite of services that connect Shopify with Salesforce CRM for seamless customer management, sales automation, and marketing excellence.

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CRM Integration

We integrate Shopify with Salesforce CRM to unify customer, sales, and marketing data in real time. This ensures a single source of truth and empowers teams with accurate insights to drive better customer engagement.

  • Real-time customer & lead sync
  • Centralized sales and marketing data
  • Automated opportunity tracking
  • Complete customer 360° view
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Custom Workflows

We design workflows that match your retail, B2B, or wholesale processes. Automation reduces manual effort, improves accuracy, and creates personalized experiences for every customer segment.

  • Automated lead capture
  • Personalized marketing journeys
  • Tier-based loyalty management
  • Rule-based upsell & cross-sell
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API & Connector Setup

Our experts configure Salesforce APIs and Shopify connectors for secure, seamless, and scalable data synchronization. Built-in safeguards ensure reliability and error-free operations.

  • Salesforce API setup
  • Shopify connector deployment
  • Error handling workflows
  • Scalable data architecture
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Multi-Store Integration

For businesses with multiple Shopify stores, we centralize all data into Salesforce. This enables consistent customer experiences and powerful cross-store analytics for better decision-making.

  • Unified CRM across stores
  • Multi-language & currency support
  • Marketing Cloud integration
  • Consolidated store reporting
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Marketing Automation & Analytics

We connect Shopify data with Salesforce Marketing Cloud for smarter campaigns. Automated triggers and real-time dashboards enable targeted, data-driven customer engagement.

  • Behavior-based segmentation
  • Automated campaign triggers
  • Real-time performance dashboards
  • AI-driven marketing insights
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Post-Integration Support

Our job doesn’t stop at launch. We provide ongoing support, monitoring, and optimization to keep your Shopify–Salesforce ecosystem secure, reliable, and future-ready.

  • Continuous monitoring
  • Regular system updates
  • Rapid issue resolution
  • Dedicated training & support

Our Case Studies

Shopify + Salesforce Integration Success Stories

We’ve helped retailers, distributors, and eCommerce brands integrate Shopify with Salesforce CRM. Clients experienced improved customer engagement, 90% faster lead capture, and 85% better sales reporting accuracy. Each case highlights how we streamlined customer data, automated marketing, and empowered businesses to scale globally. Our integrations simplified campaign management, unified customer records, and improved decision-making.

Bidec's Achievements

Pioneering Trust and Innovation

Our dedication to delivering Shopify and Salesforce Integration services in UAE ensures that every project drives measurable growth and lasting impact. With a strong presence in Dubai and a future-focused approach, Bidec stands as your trusted Salesforce Integration partner helping businesses innovate, scale, and succeed in the digital age.

241+

Digital Projects Delivered

11+

Countries Served

43+

Active Clients

9+ Years

Years in Digital Transformation & AI

Our Proven 4-Step Shopify +

Sales Integration Process

Consultation & Strategy

We start by assessing your current Shopify and Salesforce setup to understand business needs, challenges, and objectives. Our experts design a tailored integration roadmap that aligns with your goals and maximizes ROI. This ensures a clear strategy before any technical setup begins.

Data Mapping & Planning

Next, we define how customers, products, orders, leads, and campaigns should sync between Shopify and Salesforce. This step ensures data accuracy, consistency, and compliance with business rules. By mapping every field properly, we eliminate duplication and data silos.

Integration Setup & Testing

Our team configures Salesforce APIs, Shopify connectors, and custom workflows for seamless automation. We conduct rigorous testing to validate data flow, performance, and stability across systems. This guarantees a secure, reliable integration before going live.

Launch & Ongoing Support

Once the integration is launched, we continuously monitor performance and fine-tune workflows for optimal results. Our support team provides training, troubleshooting, and updates to keep the system running smoothly. This ensures long-term scalability and business growth.

Why Integrate Shopify with Salesforce?

360° Customer Visibility

Bring all customer data, interactions, orders, preferences, and support history—into one unified view. With Shopify and Salesforce connected, your teams gain deeper insights that drive better engagement and long-term customer loyalty.

End-to-End Automation

Eliminate manual data entry and reduce errors by syncing Shopify data directly into Salesforce CRM. Automated processes streamline order management, lead tracking, and reporting, saving valuable time and resources.

Smarter Marketing Campaigns

Use Shopify purchase behavior to fuel personalized campaigns within Salesforce Marketing Cloud. From abandoned cart recovery to targeted upsells, you can deliver the right message to the right customer at the right time.

Improved Sales Forecasting

Access real-time sales and lead data within Salesforce for accurate forecasting and performance insights. This enables sales teams to make data-driven decisions and plan strategies with confidence.

Seamless Global Expansion

Support growth across regions with built-in multi-language, multi-currency, and tax compliance capabilities. Salesforce ensures your Shopify business is ready to scale internationally without operational bottlenecks.

Scalable CRM Foundation

Lay the groundwork for a future-proof CRM ecosystem that grows alongside your business. As your Shopify store expands, Salesforce integration adapts to evolving needs, advanced workflows, and new market opportunities.

Why Choose Bidec for Shopify +

Salesforce Integration

Choose Bidec

Certified Shopify & Salesforce Experts

Our team consists of certified professionals with proven hands-on experience in both Shopify and Salesforce ecosystems. We specialize in bridging eCommerce and CRM platforms, ensuring smooth data flow and reliable performance for your business.

Customized Workflows

Every business is unique, so we design workflows tailored to your sales, marketing, and customer service needs. From lead management to campaign automation and order tracking, our solutions adapt perfectly to your business model.

Local & Global Expertise

Bidec has extensive experience serving clients across the UAE, Middle East, and global markets. With deep knowledge of regional compliance, tax structures, and market dynamics, we help your business scale confidently at both local and international levels.

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Reasons Businesses Integrate

Shopify with Salesforce

Unified Customer Data

Unified Customer Data

By integrating Shopify with Salesforce, businesses create a single source of truth for customer information. All interactions, purchase history, and support data are consolidated, helping teams deliver consistent and personalized experiences.

Automated Lead Generation

Automated Lead Generation

Shopify customers are instantly captured in Salesforce as leads or contacts, eliminating manual data entry. This ensures no potential opportunity is missed and accelerates the sales pipeline.

Smarter Campaigns

Smarter Campaigns

With purchase and behavior data flowing into Salesforce Marketing Cloud, businesses can design highly targeted campaigns. From upselling to abandoned cart recovery, marketing becomes more personalized and effective.

Faster Order Processing

Faster Order Processing

Orders placed on Shopify sync automatically with Salesforce in real time. This speeds up fulfillment, improves accuracy, and enhances customer satisfaction with timely updates.

Lower Operational Costs

Lower Operational Costs

Automation reduces the need for manual effort, duplicate work, and IT dependency. Businesses save time, cut costs, and allow teams to focus on strategy and growth rather than repetitive tasks.

Scalable Growth

Scalable Growth

The integration is built to adapt as your sales volume and customer base expand. Whether adding new products, markets, or stores, Salesforce provides a scalable foundation for sustainable business growth.

Hiring Models

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Fixed Model

Fixed Project Model

Ideal for Shopify–Salesforce integration projects with a well-defined scope, timelines, and deliverables. We provide a clear roadmap, upfront costs, and predictable outcomes, making it perfect for businesses with specific project goals.

Time Model

Dedicated Team Model

Get a team of Shopify and Salesforce experts working exclusively on your integration projects. This model offers full control, consistent collaboration, and faster turnaround, ideal for long-term, large-scale, or complex CRM initiatives.

Dedicated Model

Time & Material Model

Designed for flexibility, this model is best for projects with evolving requirements or ongoing improvements. You pay only for the time and resources used, making it cost-effective while allowing room for continuous optimization.

Frequently Asked Questions

Yes, we specialize in Shopify, Salesforce CRM integrations across the UAE, KSA, Qatar, Kuwait, Oman, Bahrain, and the wider Middle East. Our regional expertise ensures compliance with local regulations while supporting global scalability.

Get in Touch

Take the first step toward Shopify + Salesforce integration. Our experts in Dubai, UAE, and the Middle East will design the right CRM integration strategy tailored to your business.

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